Privacy Policy

How we collect, use, and protect your personal information

Effective Date: October 15, 2025
GDPR Compliant

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us.

Personal Information

  • Account Information: Email address, name, and profile preferences
  • Trading Data: Trade entries, journal notes, and performance metrics
  • Usage Data: How you interact with our platform and features
  • Device Information: Browser type, IP address, and operating system

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • Provide and operate the TradeLabs platform
  • Process and store your trading journal entries
  • Generate analytics and insights about your trading performance
  • Send you technical notices and support messages
  • Respond to your comments, questions, and customer service requests
  • Protect against fraudulent or illegal activity

3. Information Sharing and Security

🔒 Your Privacy is Protected:

We never sell, rent, or share your personal information with third parties for their marketing purposes. Your trading data remains private and secure.

We may share your information only in these limited circumstances:

  • Service Providers: Trusted third parties who assist us in operating our platform (e.g., hosting, email delivery)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with any merger, sale, or transfer of our business

4. Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption: All data is encrypted in transit and at rest
  • Access Controls: Limited access to personal data on a need-to-know basis
  • Regular Audits: Security assessments and penetration testing
  • Secure Infrastructure: Enterprise-grade hosting with security monitoring

5. Your Rights and Choices

You have several rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Export your data in a machine-readable format
  • Opt-out: Unsubscribe from marketing communications

Exercise Your Rights: Contact us at privacy@tradelabs.com to exercise any of these rights. We'll respond within 30 days.

6. Cookies and Tracking

We use cookies and similar technologies to improve your experience:

  • Essential Cookies: Required for the platform to function properly
  • Analytics Cookies: Help us understand how you use our platform
  • Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences.

7. Data Retention

We retain your information for as long as necessary to provide our services and fulfill our legal obligations:

  • Account Data: Until you delete your account
  • Trading Records: As long as required for tax and regulatory purposes
  • Usage Logs: Typically 12-24 months for security and analytics

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data according to this privacy policy.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "effective date" at the top.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

TradeLabs Privacy Team

Email: privacy@tradelabs.com

Address: [Your Business Address]

Phone: [Your Phone Number]

Last updated: October 15, 2025

This privacy policy is effective immediately and supersedes all prior policies.